Legal disclaimer

General information only

Lumanora is a technology company. We build software that models, clears and tracks cross-border orders, and we operate as merchant of record where a client asks us to. We are not a freight provider, carrier or customs broker, and we are not a law firm, accountancy practice, tax adviser or regulated financial adviser.

Everything we publish - guides, calculators, models, classifications, thresholds and duty estimates - is general information about cross-border commerce. It is not legal, tax, customs, accounting or financial advice.

No professional relationship

Using this site or the Lumanora platform does not create a lawyer-client, advisory or fiduciary relationship between you and Lumanora. Correspondence with us is not covered by legal professional privilege and should not be treated as privileged or confidential professional advice.

Not a substitute for professional advice

Nothing in the services replaces advice from a suitably qualified professional licensed in the relevant jurisdiction. Obtain that advice before acting on anything you read here - particularly on entity structure, transfer pricing, tax registrations, customs classification or valuation.

Accuracy and completeness

We take reasonable care to keep our content current and useful, but we make no representation or warranty, express or implied, as to its accuracy, completeness, reliability or suitability for your circumstances. Content may contain errors and may not reflect recent legal or regulatory change.

Duty rates, tariff schedules, thresholds and exemptions move. Figures are accurate as at the date shown on the page and not thereafter.

Jurisdiction-specific considerations

The services reference obligations that apply differently from one market to the next. Whether a concept applies to you, and how, depends on your facts in each territory you sell into. Determining that is your responsibility and your advisers'.

Estimates, models and illustrative figures

Every figure we show in a model, calculator, scenario or comparison is illustrative and built on the assumptions supplied to it. None of it is a quote, a forecast, or a promise of any particular duty outcome, saving, margin or commercial result.

Where we cite third-party fees or published ranges, those reflect publicly documented or reported structures at the stated date. Verify current terms with each provider.

Third-party content, carriers and providers

The services link to and integrate with third parties - commerce platforms, carriers, warehouses, payment providers, brokers and government sources. We do not control them, do not endorse them, and accept no responsibility for their content, availability, accuracy or acts.

Where you keep your own carrier or provider agreements, those remain between you and them.

No guarantee of outcomes

We do not guarantee any specific outcome from using the services, including a tax treatment, a customs classification being accepted, a registration being granted, a clearance time, a cost saving or a commercial result. Responsibility for compliance rests with you and your advisers.

Your responsibility

You are responsible for verifying information independently, obtaining appropriate professional advice, ensuring your own compliance with applicable law, and keeping your own records and meeting your own filing obligations.

You are also responsible for the accuracy of the product, value, origin and classification data you give us. Clearance outcomes depend on it.

Limitation of liability

To the maximum extent permitted by law, Lumanora and its affiliates accept no liability for loss or damage arising from reliance on the services or from action taken on the basis of their content. This sits alongside the limits set out in our terms of use.

Nothing here excludes rights that cannot be excluded under applicable law, including the Australian Consumer Law.

Contact

Questions about this disclaimer? Email [email protected].