Global Expansion
Made Profitable.
Commerce intelligence for profitable global growth. Markets. Tax. Compliance. One intelligent platform.
- United StatesNexusDuty optimisedMerchant of RecordConsolidated ReturnsMarket optimised
- United KingdomUK VATDuty optimisedMerchant of RecordReturn PortalMarket optimised
- European UnionIOSS / OSSDuty optimisedMerchant of RecordReturn PortalMarket optimised
- AustraliaGSTDuty optimisedMerchant of RecordReturn PortalMarket optimised
One platform. 220+ global destinations.
profit improvement
optimised.
platform fee.
in every market.
returns.
Connect your stack. Operate every market.
Connect the tools you already run and Lumanora becomes your operating system for every market. Markets, tax, compliance, returns and intelligence - each a module you run independently, so global growth stays profitable.
Increase your conversion.
A US shopper billed for duty, sales tax and delivery after checkout can refuse the parcel, and a refused parcel is paid for twice. Price it into the one number they already see and the charge never arrives. Here is the same pair of China-made sunglasses, two ways.
One price, no surprises
Duty, tax and delivery are already inside the number the shopper sees.
Conversion killer
US$88.25 lands after checkout starts - and that is where carts get abandoned.
Conversion optimised
US$76.25 less than the itemised cart, in one honest number.
Lumanora Intelligence
Illustrative model. China-made sunglasses, HTS 9004.10.00: 2% MFN + 7.5% Section 301 + 2026 reciprocal, ~22% effective. Modelled on list US$250 with a transfer value of US$62.50 (25% of list) and product cost US$30, incl. the Lumanora 2% fee. Duty is 22% of the customs value in both columns; only the valuation basis differs. Status, confidence and the charts illustrate the interface with sample data, not measured results. Duty rates change and your figures will vary.
USSame rate. Different customs value.
Profitability starts with the right operating model.
Margin™by Lumanora
Design compliant global operating models that optimise tax, customs, transfer pricing and fulfilment - so every market is built for profitable growth.
Illustrative. In a real structure the import value is set by benchmarking, not by a target - we build the evidence pack and, where required, a qualified adviser validates the margin. Figures vary by product, origin, lane and value.
Built on the published guidance this model comes from - see the nine primary sources.
The platform
Your whole operation, in one place.
Orders, fulfilment, inventory, returns and finance - unified across every channel and market you sell in.
Illustrative product interface with sample data.
One connection
Connect your business to the world.
Global growth, made simple. Your store connects once - and Lumanora handles markets, tax, customs, compliance and fulfilment, in every market you sell in.
Tap a module to see what it runs.
One platform
Connecting brands to the world.
From a single store to every market - Lumanora takes growing brands global, wherever their customers are.
Your customers, your checkout, your funds.
Lumanora is merchant of record for every cross-border order, so the duty, tax and compliance sit with us. The buyer relationship, the checkout and the payout stay with you.
Order summary
Wind jacket
Black / M
Merchant of record
No more hijacking your checkout.
Your business stays in control. Lumanora supports compliant cross-border transactions while preserving your checkout, payments and customer experience.
- Your checkout keeps collecting - funds settle straight to your own account
- Works with your native payment methods - Apple Pay, local wallets and more
Control, not lock-in
Your store. Your markets. Your control.
Legacy merchant-of-record providers run your markets for you, behind a login you cannot reach. Lumanora hands them back - live, legible and yours to steer.
Your store with legacy merchant-of-record solutions
Your markets are locked to your legacy provider
Any change to your markets must route back through them.
Your store with Lumanora: clearer, faster, controlled by you
Avg. cross-border vs. domestic AOV
US$41.50
+17.9%QoQ
US$35.20
-4.5%QoQ
Cross-border AOV is running higher than domestic - worth leaning into.
Fastest growing market
Australia
+35% QoQ
Likely seasonal - the Australian summer (Q4) is pulling demand forward.
Suggested a pricing update for you to review.
Illustrative interface with sample data - not measured results; figures vary by store and lane.
Same order. Very different fees.
One US$200 order - US$67 duty and US$17 sales tax (US$84 together) bring it to US$284 landed. Here is what each of four platforms charges to handle it.
Platform fee per order
US$20
- Lumanora
- 2% of US$200 · duties priced in at cost
- US$4.00
- Swap Commerce
- ~5% of US$200 · duties US$84 on top
- US$10.00
- Zonos
- US$2 + 10% of US$84 · duties US$84 on top
- US$10.40
- Global-e
- 6% of US$284 · duties inside the base
- US$17.04
Illustrative example - competitor fees as reported or estimated (Swap indicative); figures vary, not a quote. Marks belong to their owners.
Where global commerce gets simpler.
Stay in control, see clearly
One workspace for your cross-border operations, with real-time visibility into every order and every market.
Compliance without the headache
Duty assessed at arm's length under a compliant structure - less risk, fewer delays, no guesswork.
Grow into new markets
Every market and order in one place, with landed cost you can price with confidence.
US ecommerce expansion experts
Lumanora helps eCommerce brands build a more profitable route into the US - combining compliant import structures, bulk line-haul, cross-dock injection, domestic delivery and consolidated returns.
Stage 01: Labelled
Each order is labelled for its destination market before it ships, ready to be injected locally.
Stage 02: Consolidated
Thousands of orders travel as one bulk shipment, not thousands of singles.
Stage 03: Bulk line-haul
One border crossing for the whole shipment, not one per parcel.
Stage 04: Cleared once
Lumanora clears as merchant of record. Duties are assessed at arm's length under a compliant structure.
Stage 05: Cross-docked
At the cross-dock the shipment is broken down and each order is processed in-market.
Stage 06: Delivered local
Parcels are injected into the domestic carrier network and delivered like a local order.
Stage 01: Labelled
Each order is labelled for its destination market before it ships, ready to be injected locally.
Stage 02: Consolidated
Thousands of orders travel as one bulk shipment, not thousands of singles.
Stage 03: Bulk line-haul
One border crossing for the whole shipment, not one per parcel.
Stage 04: Cleared once
Lumanora clears as merchant of record. Duties are assessed at arm's length under a compliant structure.
Stage 05: Cross-docked
At the cross-dock the shipment is broken down and each order is processed in-market.
Stage 06: Delivered local
Parcels are injected into the domestic carrier network and delivered like a local order.
Door to door express, 3-5 days
Express air from the EU, UK, AU and NZ (~2 days), broken down in market, then delivered by express domestic carriers.
One platform
Every market.
Model, clear and deliver into the United States, United Kingdom, European Union, Australia, New Zealand, Canada and Hong Kong - from a single platform.
Merchant of record in 7 markets. Ship and return from 220+ destinations.
Scale into every market.
Tax, duty, delivery and returns, moved as one system.
Every cost line, Sourced.
One US$100 order into the US, broken to the line. Every figure carries the basis behind it, so you can check the working and not just the total.
of the modelled US$100.00 order still to account for. Each line takes its share. What is left is the margin.
- Order
- $100.00
- 9 cost lines
- $81.60
- Margin remaining
- $18.40
Example model. Illustrative, July 2026 - a modelled US$100 order into the US. Figures vary by lane, product, value and volume. Not a quote.
Returns made simple.
Customers select their item, pick a reason, and get a prepaid label in under 60 seconds. No support tickets. No friction.
- Fully branded with your logo and colours
- Store credit upsell built into the flow
- Instant approval with prepaid label delivery
- Real-time tracking from request to refund
Step 1 of 4: Item
Order #1042 · delivered 8 days ago · within your returns window.
Every return, one journey home.
- 01Returned in the USYour customer gets a prepaid label. No overseas postage, no customs form to fill in.
- 02Held at the hubEvery return lands at one consolidation hub instead of crossing the ocean on its own.
- 03One shipment homeThey move together, on your cadence - so you pay for one leg, not thousands.
Example model
How a return travels home.
- Cadence
- Weekly, fortnightly or monthly
- Avg weight
- 0.6 kg
- Freight
- ~US$6/kg
Cost per return, consolidated
Ecommerce experts
Deep expertise in the largest market you sell into.
Example model - 0.6 kg average, weekly cadence, ~US$6/kg consolidated air freight. The saving is the gap between the two figures, not a separate claim; it varies by volume, weight, category and destination.